TrustPager AI credits are the unit of account for every AI-powered action on the platform — from writing a quick email reply to running a full pipeline generation. Credits are separate from your subscription plan and are shared across your whole workspace.
How credits are charged
Most AI features fall into one of two pricing models:
Token-based (variable cost)
Features that read or write text charge based on the amount of text processed. Longer inputs and longer outputs cost more credits than short ones. These features scale naturally — a quick fix costs almost nothing; a detailed analysis costs proportionally more.
Flat-rate (fixed cost per action)
Some features charge a fixed number of credits per action regardless of text length. These are predictable and easy to budget for:
- SMS messages — a fixed rate per message sent.
- Lead generation searches — charged per result returned from a saved-search or initiative dispatch.
- TrustPager Notetaker — a fixed rate per meeting recorded.
- TrustPager Voice Agent calls — a fixed rate per minute of conversation.
Typical credit costs by feature
| Feature |
Typical cost |
What drives the range |
| AI text edit (email reply, subject line) |
1–7 credits |
Length of the draft being edited |
| AI form fill / website fill |
10–30 credits |
Number of fields and length of source content |
| AI needs analysis |
40–145 credits |
Depth of analysis and number of questions generated |
| AI transcript summary (15–30 min call) |
15–45 credits |
Length of the transcript |
| AI transcript summary (90-min meeting) |
70–115 credits |
Length of the transcript |
| AI call coaching |
45–115 credits |
Length of the call transcript and depth of coaching output |
| AI pipeline generator |
15–45 credits |
Number of stages and complexity of the pipeline |
| AI document generation |
15–45 credits |
Length and number of sections in the generated document |
| AI form prefill |
10–30 credits |
Number of fields prefilled and length of source data |
| AI image generation |
Fixed per-image rate |
Flat rate regardless of prompt length |
These are typical ranges. Your workspace credit log at https://app.trustpager.com/settings/billing shows the exact cost of each action.
Checking your balance
Your current credit balance is shown at https://app.trustpager.com/settings/billing. The balance is workspace-wide — all team members draw from the same pool.
Your workspace will send an email notification when the balance drops below 1,000 credits. You can top up at any time from https://app.trustpager.com/settings/billing.
Topping up
Go to https://app.trustpager.com/settings/billing and select a credit bundle. Top-ups are charged to the card on file and credited to your workspace immediately.
Troubleshooting
An AI feature is greyed out or shows an error. Check your credit balance at https://app.trustpager.com/settings/billing. Most AI features require a minimum balance to run.
I don't know what used my credits. The credit log at https://app.trustpager.com/settings/billing lists every transaction with the feature name, timestamp, and credit amount.
