Website logs capture every event that came in from your published websites — form submissions, contact requests, newsletter signups, payment intents, and any other public action. It's the audit trail for everything happening on your front-facing pages.
Where to find it
Go to https://app.trustpager.com/data/website-logs. Each row shows:
- The website that received the event
- The event type (form submission, contact request, etc.)
- The form name (for form submissions)
- The visitor identifier (email if captured, otherwise session ID)
- Status — processed, failed, spam-flagged
- Timestamp
Inspecting a submission
Click any row to see:
- Every field the visitor filled in
- The TrustPager records created or updated as a result (contact, opportunity, task)
- Which automations fired in response
- UTM parameters and referrer if available
- Spam score and any flags applied
Spam protection
Submissions are scored for spam using built-in heuristics — honeypot field checks, rate limiting, and pattern detection. Anything flagged as likely spam is logged here with the spam status, but doesn't trigger downstream automations or contact creation by default.
If a legitimate submission was incorrectly flagged, click Mark as not spam on the row detail. This processes the submission as if it had passed spam checks — automations will fire, the contact will be created, and the form is marked good for the future.
Failed submissions
Submissions can fail for a few reasons:
Failed submissions can be re-processed once the issue is fixed — click Re-process on the row.
Filtering
Filter by website, form, status, or date range.
Retention
Website logs are retained for 90 days.
